Health and wellbeing

Our environment has a direct impact on our wellbeing as we spend most of our time indoors. The key to delivering a sustainable development is to provide environments which promote and enhance the health and wellbeing of the building occupants so that they can flourish. Our research demonstrates that in healthy office environments, productivity increases, absenteeism reduces and concentration improves. In the home, sleeping patterns improves, respiratory issues decrease and even fitness can increase. Cundall is passionate about improving the way we live, work and is committed to delivering spaces that enhance the occupant’s health and quality of life. We deliver on our commitment to occupant wellbeing by providing services that include:

The WELL Building Standard® - WELL Accredited Professionals™ (WELL AP™)

The WELL Building Standard® is a performance-based system for measuring, certifying, and monitoring features of the built environment that impact human health and wellbeing, through air, water, nourishment, light, fitness, comfort and mind.

WELL AP™ are professionals who have demonstrated to the WELL Building Institute that they understand the detailed requirements of the WELL Building standard. The credential demonstrated knowledge of the issues relating to human health and wellness in the built environment. Cundall is able to offer advice and guidance based on our experience in delivering the WELL Standard, helping clients to achieve WELL certification.

Fitwel Ambassadors

Fitwel is a certification scheme designed to optimise occupant health and productivity within the office environment, regardless of size, age or location of the building facilities. There are no mandatory requirements and only features that are applicable are assessed against seven key health impact categories; impacts community health; reduces morbidity and absenteeism; supports social equality for vulnerable populations; instills feelings of well-being; provides healthy food options; promotes occupant safety; and increases physical activity.

Cundall were one of the first adopters of Fitwel in the UK and became Fitwel Ambassadors as part of the first global batch of ambassadors. We are ideally positioned to support design teams through the assessment process to attain certification.

Healthy materials

The choice of materials and finishes are fundamental to achieving a healthy building. Whether it is an unpleasant odour, or someone has chemical sensitivity, asthma, or common allergies, people are increasingly aware of the impact building materials have on their indoor environment.

Cundall has carried out extensive research in this field and is able to draw upon the wealth of knowledge on the back of our experience with the WELL Building Standard®, the World Health Organisation, American and European air quality standards. We are also currently working with UK and European suppliers to bring materials up to and beyond International standards. Based on our investigations, we can advise on different material properties, toxicity, ingredient transparency, cleaning protocols and labelling of products in order to achieve healthy environments.

Air quality

Indoor air quality is one of the basic building blocks of human health. Recent medical studies have shown that long-term exposure to a range of air pollutants can lead to long term health problems and even premature death. In parallel, research has shown significant reductions in cognitive performance and concentration from other air pollutants.

Cundall has been working with leading academic experts in this field and are able to optimise and enhance indoor air quality by producing bespoke indoor air quality plans. Using air testing and monitoring, we are able to diagnose any problems and provide effective remediation measures to enhance air quality. We can advise on the use of specific plants to actively clean the air, depending on the pollutant type. We also advise on cleaning plans to help maintain air quality during occupation. 

Indoor Environment Quality (IEQ)

After developing our own Indoor Environment Quality (IEQ) monitoring system – the IEQube™, and rolling out real-time IEQ monitoring across every Cundall office, we are sharing the lessons we’ve learned with our clients. We are able to review system and building performance to diagnose and improve air quality for a variety of building types, implement bespoke indoor and outdoor IEQ monitoring systems, and provide advanced analytics tools to give you key insights into a floor, a building or an entire portfolio.

Biophilic design

It is well known that the quality of a space influences the wellbeing of occupants. Research has shown that the presence of direct and indirect references to nature can reduce stress; aiding mental and physical recuperation leading to improved cognitive performance. This can result in a positive impact on productivity, and creativity, whilst reducing absenteeism and presenteeism, supporting the business case for biophilic office design.

Cundall has been carrying out research into the affinity of people to nature with a focus on improving health and wellbeing in the built environment. We specialise in creating more productive, happier and healthier spaces to live and work in, by improving the human connections to nature. We provide design reviews and advice on a range of biophilic measures such as: quality of daylight and circadian stimulus, plants for people and places, impact on cognitive performance and material texture and colour.


On the back of NASA’s experience into the effectiveness of plants to improve air quality, Cundall has undertaken pioneering research into green roofs, living lungs and active green walls for purifying local air quality. We used this research to help clients optimise plant selection for different uses and locations. Understanding the sensitivity of certain plants to light levels is important in order for them to survive as well as avoiding them respiring during daylight hours.

Human comfort

It is fundamental that the basic building blocks for comfort, temperature, noise, humidity and air movement are designed correctly. Without these, it is impossible to deliver spaces where people can flourish.

Cundall was instrumental in producing the thermal comfort standards for the new Priority Schools Programme and is a specialist in this field. We are currently on the CIBSE review panel for TM40: Health and Wellbeing in Building Services and understand that designing to a standard is no guarantee of thermal comfort. Monitoring comfort levels and complaints is the only way of ensuring that comfort is delivered.

As well as providing design advice for all forms of human comfort, we are able to provide strategy for monitoring comfort in real time so that remedial action can be taken to ensure optimal performance.

Acoustic soundscapes

The behaviour of sound in the workplace is key to its success. People need to be able to communicate, hold private conversations and concentrate, often all in the same open space. The internal design is therefore of paramount performance, and communication between the acoustician, design team and stakeholders must be constant and effective.

Cundall’s award-winning acoustics team can help develop soundscapes that promote productivity and wellbeing; they are currently carrying out research into soundscaping systems and their effect on occupancy wellbeing and productivity, innovative methods of sound absorption (using biophilia and natural materials), putting these into practice in our own office’s acoustic lab and encouraging clients to adopt people-centric design.

Human centric lighting

The quantity and quality of natural daylight plays a vital role in the wellbeing of occupants. Cundall's lighting design team, Light4, has a wealth of experience in all aspects of lighting design. They helped produce the UK-GBC’s Health, Wellbeing and Productivity in the Workplace Report as well as being part of CIBSE’s Daylight Task Group, they have championed the use of climate based daylight modelling, human centric and circadian lighting.

Light4 is the only lighting designer in the UK currently carrying out research into the measured melanopic lux levels in workspaces both under natural and acritical lighting conditions to understand the effect it has on occupant wellbeing and productivity. Using this wealth of experience, we are able to help maximise natural circadian lighting and where required supplement it with high quality targeted artificial lighting.

Water quality

It is generally accepted that water from municipal supplies is of a high quality. However, for individual buildings and sites, this may not be the case. In reality, if you don’t test, you don’t know what you have! We provide advice and guidance on water testing, health concerns associated with various pollutants, as well as remedial measures such as water filters.

Ergonomic design

Ergonomic design has never been more important in the workspace. The traditional workstation had evolved into several incarnations catering for classical office work, through to agile and task-based working methods. Workspaces are no longer confined to the desk, with use of coffee bars, shared spaces and mobile working becoming the norm. Organisations are using creative architecture and layout to produce inspiring workspaces and these are far from the classical designs found in the text books.

The challenge of designing ergonomic workspaces therefore grows. Architects need to cater for rapidly evolving technology, and users need to be trained on the best utilisation of creative spaces. We can offer advice and guidance to design teams on the impact of furniture on occupants and recommend optimised solutions.


There is increasing awareness of health and wellbeing. This can easily be seen by the growth in the lifestyle / fitness watches industry. More people than ever are cycling to work and the demand for cycling facilities has far outstripped the allowances made in certification methodologies such as BREEAM and WELL. Alternative gym and fitness clubs are springing up to offer a greater range of choice to consumers. Workspaces are increasingly offering a range of internal facilities and fitness programmes for occupants.

We can offer advice and guidance to design teams on the impact of furniture, spatial arrangements and fitness facilities on occupants and recommend optimised solutions.


Nutrition plays a key role in health maintenance, weight management and chronic disease prevention. Suboptimal dietary patterns can also lead to other detrimental health outcomes. A variety of social, economic, physiological and environmental factors can affect individual dietary behaviours; the built environment is one of them. Eating the right foods can help maintain a healthy weight and avoid certain health problems, but your diet can also affect your concentration, confidence, mood and sense of wellbeing.

In partnership with Cundall, Public Health England, through their One You programme and our research into behavioural economics in cafeterias, have shown that access to healthy food options, enable people to make more informed dietary choices, resulting in a healthy workforce.


We understand the single biggest factor for health and wellbeing is our mental wellbeing. One in four office workers are likely to suffer from a mental health problem during their career. The mental health charity Mind has launched a programme aimed at breaking down the stigmas associated with this illness and equipping individuals and organisations to better cope with these challenges. They are researching the effects of the office physical and cooperative environments on people’s mental wellbeing which can be found on their website. In addition, academic studies have shown clear positive links between biophilic design principles and reduced stress levels.


For further information on these services please contact:

UK and Ireland: Alan Fogarty
Poland: Wojtek Stec
Spain: José Castilla
Romania: Paula Onofrievici
MENA: Hala Yousef
China and HK: Jonathan Yau
Australia: Andrew Thompson
Singapore: David Robinson

The WELL Building Standards
Knowledge hub

The WELL Building Standard

Cundall is a leader in the design of the WELL Building Standard™. This brochure gives a brief introduction to WELL and how we have applied it.

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Healthy Homes Report

UK Green Building Council Healthy Homes Report

Your home, both the location and the physical building itself, influences almost every aspect of your life. From how well you sleep and how productive you are, to how safe and secure you feel.

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WELL Standard

Where we live, in Hong Kong, China, with the growing middle class economy and urbanisation, comes increasing human and environmental impact.

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Our people sit at the very heart of what we do at Cundall. Our mission is to provide great opportunities for great people, create fantastic built environments and leave a positive legacy for our communities.

It is the knowledge and expertise of our people which helps us to do this; our commitment to recruiting and nurturing great talent is what has made us successful for the last 40 years and it remains critical to our future plans.

At Cundall, we place special importance on our early careers professionals (graduates, apprentices, interns and more), understanding that they are the future of our business and the key to our long-term, sustainable growth. 

Learn more about we do and how you can build your career at Cundall

Cundall's expertise extends to all major markets, so we have a deep understanding of the specific issues, constraints and opportunities facing our clients' market sectors.

Our team of creative engineers draw on our accumulated knowledge to devise the best possible solutions for your project in a fully integrated and cost-effective way.

About us

Established in the UK 40 years ago, Cundall has developed into an international multi-disciplinary consultancy operating from over 20 locations across the globe.