Whitley Bay Joint Service Centre

Location Whitley Bay, United Kingdom 
Services Building services, civil, structural and geotechnical engineering and BREEAM assessment
Sector Government 
Client North Tyneside Council
Architect Ryder Architecture
Imagery © Kristen McCluskie

Adrian Roche

T +44 (0)20 7438 1600

The opening of the Joint Services Centre will provide a heart for the community of Whitley Bay and a catalyst for the wider regeneration of the seaside resort. It will bring together a range of services delivered by North Tyneside Council and North Tyneside PCT under one roof.

The varied facilities include;

  • Full customer services suite with play area giving people access to council services.
  • A new state of the art library split over two floors providing a full printed word, audio and visual media service, as well as comprehensive internet facilities for public use.  
  • A self-contained Primary Care Services suite on the first floor containing three counselling rooms, reception, waiting area and back office space / utility area. This will be a Social Prescribing Hub - a new holistic approach to mental health provisions and social wellbeing.
  • Flexible community rooms and event space.
  • A tourist information service as an integral part of the library, including information, hotel booking and souvenirs for sale.
  • Facilities for an Adult Social Care team, dedicated to working with older people and the disabled in the area.
  • Northumbria Police drop-in facility.

An ambitious energy target of 30GJ/100m³ has necessitated the design team to deliver an energy efficient design including optimising natural lighting and provide a number of renewable energy technologies.  The project is aiming to achieve a BREEAM ‘Excellent’ rating.


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Established in the UK 40 years ago, Cundall has developed into an international multi-disciplinary consultancy operating from over 20 locations across the globe.