British Airways Recruitment Centre

Location London, United Kingdom
Services Building services engineering and lighting design
Sector Aviation, Workplace
Client British Airways
Architect Designers RAW Unlimited
Imagery © Raw Unlimited

Adrian Roche

T +44 (0)20 7438 1600

British Airways new recruitment centre based at the airline’s headquarters at Waterside, near Heathrow was designed with the intention to leave all visitors with a positive image of the airline.

The centre which contains 28 interview rooms, a range of assessment rooms and presentation suites, can accommodate as many as 500 interviews a week. Each room is named after an aircraft from the airline’s past, with an accompanying silhouette drawing and incorporated BA’s new branding To Fly To Serve.

The new centre, which replaces an off-site location also designed by Cundall in 1998, offers candidates the chance to view inside the airline’s global headquarter ahead of their interview.

It was BA Recruitment’s wish to use the opportunity of the relocation to implement and deliver a world class recruitment experience.

Our brief was that the new centre should reflect the fast paced rhythm of the resourcing department and also create a new entrance, reception and lounge waiting area that was light and calm to help the candidates to relax.

Cundall was the original designer of all the building services for the British Airways Headquarters, Waterside project and we were delighted to be invited  to bring our experience and knowledge to this project.

Cundall worked closely with the client and the interior designer to fast track the design solutions, this included  our guidance as to how best to configure the interview rooms to maximise daylight and retain the views of the parkland.

The Recruitment Centre which opened in 2013 has been very well received.

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British Airways Waterside

Cundall was selected as part of the briefing and design management team and helped introduce new ways of working to enhance effectiveness.


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Our people sit at the very heart of what we do at Cundall. Our mission is to provide great opportunities for great people, create fantastic built environments and leave a positive legacy for our communities.

It is the knowledge and expertise of our people which helps us to do this; our commitment to recruiting and nurturing great talent is what has made us successful for the last 40 years and it remains critical to our future plans.

At Cundall, we place special importance on our early careers professionals (graduates, apprentices, interns and more), understanding that they are the future of our business and the key to our long-term, sustainable growth. 

Learn more about we do and how you can build your career at Cundall

Cundall's expertise extends to all major markets, so we have a deep understanding of the specific issues, constraints and opportunities facing our clients' market sectors.

Our team of creative engineers draw on our accumulated knowledge to devise the best possible solutions for your project in a fully integrated and cost-effective way.

About us

Established in the UK 40 years ago, Cundall has developed into an international multi-disciplinary consultancy operating from over 20 locations across the globe.